Problems with payment option "Paypal"

Hi there,

I’m having problems purchasing assets using the Paypal option. This has been going on for some time and I tried it on several machines. I already contacted support@actionvfx.com but did not hear back from them.
Is this a general issue or is something wrong with my account?

I hope someone can help, thanks in advance.

Hi Carsten,

We sincerely apologize for the delay in responding to your support request. We’ve noted that a few of our customers are experiencing difficulties with PayPal purchases on our site. Rest assured, our team is diligently working on resolving this issue promptly to guarantee a seamless and efficient shopping experience for you.

I will follow up with a detailed response through our support desk shortly, offering a solution to process your payment successfully. Thank you for your patience and understanding.